Shipping & Returns
Shipping Policy
Products must be returned in their original, unopened condition. We reserve the right to refuse returns that show signs of use, damage, or tampering.
Please contact our customer service team at support@afrisourceafritech.ca to initiate a return. Once your return is received and inspected, we will process your refund, typically within 5-7 business days.
Shipping Information
We take great care in packaging and shipping all orders to ensure safe delivery. All orders are shipped within 2 business days of receipt.
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Shipping Times:
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Canada: 5-10 business days
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United States: 7-14 business days
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International: 10-21 business days
Shipping Rates:
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United States: $5.99 for orders under $50, free shipping for orders $50+
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Canada: $9.99 for orders under $100, free shipping for orders $100+
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International: $14.99 for orders under $150, free shipping for orders $150+
We ship via trusted carriers like Canada post, USPS, FedEx, and DHL. Orders can be tracked online using the provided shipping information.
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If you have any questions or concerns about your order, please don't hesitate to contact our customer service team at support@afrisourceafritech.ca.
Return & Exchange Policy
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the unused portion within 30 days of delivery for a full refund of the purchase price.
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All return requests must be accompanied by proof of purchase. Shipping costs are nonrefundable, but we will cover the cost of return shipping if the return is due to our error or a product defect.
Products must be returned in their original, unopened condition. We reserve the right to refuse returns that show signs of use, damage, or tampering.
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Please contact our customer service team at support@afrisourceafritech.ca to initiate a return. Once your return is received and inspected, we will process your refund, typically within 5-7 business days.